Cant delete a user in Unity Connection Administration. I deleted the User in the Call Manager then I went to the Voicemail account andf tried to delete the user there in the Unity Connection Administration :: Users tool, but I get the message :
' The user is the message recipeint for a system call handler or system call handler template.
This user is integrated with a Cisco Unified Communications Manager end user. Some fields may be disabled.'
Is there somewhere I can click to apply this message aging policy immediately rather than waiting for it to run at whatever time?
' The user is the message recipeint for a system call handler or system call handler template.
This user is integrated with a Cisco Unified Communications Manager end user. Some fields may be disabled.'
Cisco Unity Tools
Cisco Unity Connection Tools Bulk User Deleted
I have checked and this user is not associated to any call handlers. The extension is 1000 for the user and that is not set as a recipient on any of the Call Handlers that are setup in the system. Is there a way to immediately apply the message aging policy in Cisco Unity Connection 9.1? I have a user that has close to 1000 voicemails in their inbox and it is causing issues with synchronizing their Unity Inbox with their Exchange Inbox. I have applied a message aging policy to the users' Unity Connection Inbox but it doesn't seem to go in effect until much later (perhaps next day, I think)Is there somewhere I can click to apply this message aging policy immediately rather than waiting for it to run at whatever time?
Alternatively, is there a way to delete voicemail messages from the users' inbox in bulk? I can go into the web interface for their voicemail inbox and delete voicemails, but it only presents the voicemails 25 at a time so there is a lot of clicking that I would have to do.
Any help I could get on this would be greatly appreciated.